绝对成交的销售话术

Absolutely sold sales

封闭式问题Closed question

是不是？is not it?

好不好？good or not?

行不行？Ok?

有没有？Do you have?

可不可以？Can you?

能不能？Can you?

要不要？Do you want?

开放式问题Open question

什么？what?

哪里？where?

何时？when?

为什么？why?

如何？how is it?

谁？Who?

谈谈？Talk?

分享？share it?

您平时都用什么保健品的What kind of health care products do you usually use?

您平时都用什么护肤品What skin care products do you usually use?

是不是有什么事情使你不是很愉快Is there something that makes you not very happy?

是什么让你无法选择一种更好的产品呢What makes you unable to choose a better product?

是什么事情让你选用一种更好的产品呢What makes you choose a better product?

您什么时候开始用的When did you start using it?

是什么让您说出这样的话呢What made you say this?

您能告诉我我做错了什么了吗Can you tell me what I did wrong?

我们如果日复一日地面临这些问题，再也不解决，接下来会发生什么事情If we face these problems day after day, we will not solve them anymore, what will happen next?

你能不能对我说出到底是什么原因阻碍你做出决定Can you tell me what is the reason that prevents you from making a decision?

是什么让我无法帮助你呢What made me unable to help you?

这些都从哪里生产的Where are these produced?

从哪里来的Where did you come from?

造成这个问题的根源在哪里呢？是产品还是服务，是这家公司领导还是下属人员造成的呢？Where is the root cause of this problem? Is it a product or a service, is it caused by the company's leadership or subordinates?

您何时开始使用When did you start using

您何时才打算用When are you planning to use

您何时想改变When do you want to change

我们谈谈如何来改变让现状变得更好Let's talk about how to change to make the status quo better.

请你跟我谈一谈原因好不好Please tell me about the reason.

让我跟你谈谈我们是这么做到的好吗Let me talk to you about how we did it.

让我跟你谈谈，后来他们为什么改变了决定Let me talk to you, then why did they change their decision?

让我跟向你谈谈我们的产品，是怎样一步一步改善我们的身体机能的Let me talk to you about our products, how to improve our body functions step by step.

让我们来谈谈我们的产品能帮到什么忙Let's talk about what our products can do.

今天您看起来这么成功可以分享一下吗Can you share this today with such success?

是谁使您开始关注这个问题Who made you start to pay attention to this issue

为什么会困扰着您Why is it bothering you?

找出问题的停留点Find out where the problem is

为什么不就在今天把这些想象变成真实呢

你喜欢我们的产品吗

你想拥有我们的产品吗

你有足够的资金拥有我们的产品吗

你希望何时开始使用我们的产品呢

现在你还有什么需要考虑的事情呢

确认顾客唯一的真正的抗拒点

Why not just turn these imaginations into reality today?

Do you like our products?

Do you want to own our products?

Do you have enough money to own our products?

When do you want to start using our products?

What else do you need to consider now?

Confirm the customer's only true resistance point

这是你今天唯一不能跟我成交的原因吗

这是你今天你唯一不能跟我合作的原因吗

请问这是今天你唯一不能买的理由吗

除了这个理由还有别的吗

要不是因为太贵了你就跟我买对不对

要不是因为价格还不够便宜，你就跟我买了对不对

Is this the reason why you can't trade with me today?

This is the reason why you can't work with me today.

Is this the only reason you can't buy today?

Is there anything else besides this reason?

If it’s too expensive, you can buy it with me, right?

If it’s not because the price is not cheap enough, you bought it with me, right?

再确认一次

Confirm again

价格是你今天唯一不能跟我购买产品的理由吗

要不是价格太贵了你就跟我买了是不是、

要不是因为价格还不够便宜，否则你就买了对不对

价格是你今天唯一不能跟我购买的理由吗

要不是因为价格太贵了你就跟我买了是不是

The price is the only reason you can't buy a product with me today?

If it’s not too expensive, you bought it with me, isn’t it,

If it’s not because the price is not cheap enough, you will buy it right?

The price is the only reason you can't buy with me today?

If it wasn’t because the price was too expensive, would you buy it with me?

测试成交Test transaction

我很好奇，假如我能让价格便宜一点你会买吗

我很好奇，假如我能价格看起来公道一点你会买吗

我很好奇，假如我能打折你会买吗

我很好奇，假如我跟老板申请到优惠价你会买吗

你的确要买是不是，你能接受多少钱，我去跟老板申请

假设我买的便宜一点你会买吗

假设我有附加值送给你你会买吗

假如我能快速的帮你提升能力你会跟我合作吗

假如我能快速的帮你突破困境你会加入我团队吗

I am very curious, if I can make the price cheaper, would you buy it?

I am very curious, if I can make the price look fair, would you buy it?

I am very curious, if I can discount you will buy it?

I am very curious, if I apply for a special price with the boss, will you buy it?

You really want to buy it, how much can you accept, I go to apply with the boss

Suppose I buy a little cheaper, would you buy it?

Suppose I have added value to you, will you buy it?

If I can help you improve your ability quickly, will you cooperate with me?

If I can help you break through the difficulties quickly, will you join my team?

套出真相Put out the truth

假如你问过你的家人你会买吗

假如你问过你的家人你会加入我们这个团队吗

假如今天我有那个款式你会买吗

假如我申请督导有空的时候就陪你一起谈客户你会把握这个事业机会吗

假如我能跟你证明这个物超所值你会买吗

假如我能证明这个物超所值你会把产品带回家吗

If you asked your family, would you buy it?

If you asked your family, would you join our team?

If I have that style today, would you buy it?

If I am applying for supervision, I will accompany you to talk about customers. Will you grasp this career opportunity?

If I can prove to you that this is a good value, will you buy it?

If I can prove that this value is good value, will you take the product home?

顾客不买的原因就是他该买的理由 The reason why the customer does not buy is the reason he should buy it.

买保健品，顾客说

我才不买你的保健品

你应该回答：对，正是因为这个原因我才要找你买

为什么

因为你从不吃保健品，表示你的身体一直处在没有保健的状态之下，所以你更需要吃保健品，表示你身体现在处在没有保健的状态之下，所以需要吃保健品，今天我的使命就是让不懂健康的人懂健康，如果你吃了很多保健品的话我找你干什么

我家里有很多保健品了你找我干什么

对就是因为你家里有很多的保健品，我才找你买这个保健品，因为那些不重视健康的人我懒得理他，你家有这么多保健品品牌证明你很重视健康，来告诉我你买了什么了，买维他命c买钙片了，你还买帮助胃肠消化的，今天你还缺一个只要这个今天你全部都好了，我是让你细胞健康全身细胞都健康，不是等于什么都健康了吗？

这是你今天唯一不能跟我买的原因吗？

除了这个问题，还有别的原因吗？

假如我能解决你的问题你今天会买吗？

假如我能解答这个问题我有机会为你服务吗？

假如我能解决你的问题你今天会跟我买吗？

假如我能解决你的疑惑你今天会跟我合作吗？

假如我能证实这是多余的想法你会不会跟我合作呢？

Buy health products, customers say

I don't buy your health supplements.

You should answer: Yes, it is for this reason that I am looking for you to buy.

why

Because you never eat health supplements, it means that your body is always in a state of no health care, so you need to eat health supplements, indicating that your body is now in a state of no health care, so you need to take health care products, today My mission is to let people who don't understand health understand health. If you eat a lot of health products, what do I ask you for?

I have a lot of health products in my house. What are you looking for?

Yes, because you have a lot of health products in your family, I am looking for you to buy this health care product. Because those who don’t pay attention to health, I don’t bother to care for him. You have so many health care products in your family that you value health. Tell me about you. What have you bought? Buy vitamin C to buy calcium tablets. You still buy gastrointestinal digestion. Today, you still lack one. As long as you are all good today, I am making your cells healthy and healthy. It is not equal to what. Are you healthy?

Is this the reason why you can't buy me with me today?

In addition to this question, is there any other reason?

If I can solve your problem, will you buy it today?

If I can answer this question, can I have the opportunity to serve you?

If I can solve your problem, will you buy it with me today?

If I can solve your doubts, will you cooperate with me today?

If I can confirm that this is a redundant idea, would you cooperate with me?

解除抗拒Lift resistance

顾客先生其实蛮多人跟你一样觉得价格很高我当时也这样觉得

但后来我发现这是我们公司优点

因为多年前我们公司面临一个抉择

我们可以用最低的成本生产勉强过得去的产品

也可以额外投资研发的经费

让效果达到最好的的程度

相对的价格会高一点

但效果能保证你使用一辈子的时间

每次使用的成本反而是最低

以免到头来，你要为那种廉价品，付出更昂贵的代价哦

顾客只是暂时在乎价格

但当他们买回去之后

顾虑的都是产品的质量了

所以我宁可一时为价格解释

也不愿一辈子为品质道歉

因为价格解释是暂时的

为品质道歉却是永久的

您应该为我们的决定感到高兴才对

难道不是吗？

可是同样的东西别家更便宜

太好了这就是你应该给我买的原因

他说为什么，你说每个人卖东西的时候

都喜欢考虑三件事，最好的品质，最好的服务，最低的价格，是吗？

你说我做生意这么多年

到目前为止，还没有发现有哪一家公司，能同时提供这三件事客户

因为往往好货不便宜，便宜通常没好货，您听说过吗？

可是别家公司跟你一样好啊，这就是问题所在，同样的东西

我所赚取你的利润

是要用来服务你一辈子的

我的竞争对手连这种服务费都不要，他降价卖给你，到头来没钱服务你

你想他买了之后，他会怎么对待你，这我就不确定了，但是我确定

我宁可教你这个朋友，我也不愿降价卖给你，因为到头来我没钱服务你

你会骂我一辈子的，你说是吗？

所以顾客先生，我很好奇，为了能保证你长期的利益，这三件事哪一件事是你愿意放弃的呢？

是最好的品质吗？是最好的服务吗？

喔那就是最低的价格了哦，长期来讲，还是买好东西比较便宜，您说不是吗？

太好了想考虑一下就表示您有兴趣是吗？所以你会很认真做出你最后的决定哦？

是的我会很认真做出决定的，这么重要的事需要和别人商量一下嘛？

你这样说该不会是想赶我走吧，那我就放心不走了，既然你有兴趣，又会很认真做出你最后的决定

这件事重不重要，为什么我们不一起考虑呢，你有兴趣我又是这方面的专家

你一想到什么问题我就马上答复你,这样才公平对吧

所以你现在最想考虑的第一件事是什么呢？

Mr. Customer, in fact, quite a lot of people think that the price is very high. I felt that at the time.

But then I found out that this is the advantage of our company.

Because many years ago our company faced a choice

We can produce barely able products at the lowest cost.

Can also invest in additional research and development

Let the effect reach the best level

The relative price will be higher

But the effect is guaranteed to last a lifetime.

The cost per use is the lowest

In order to avoid the end, you have to pay a more expensive price for that kind of cheap goods.

Customers only care about the price for the time being

But when they buy it back

The concern is the quality of the product.

So I would rather explain the price for a while.

I don’t want to apologize for quality all my life.

Because the price explanation is temporary

Apologizing for quality but permanent

You should be happy with our decision.

Is not it?

But the same thing is cheaper at home.

Great, this is why you should buy it for me.

He said why, when you say that everyone sells things

I like to consider three things, the best quality, the best service, the lowest price, right?

You said that I have been doing business for so many years.

So far, I have not found any company that can provide these three things at the same time.

Because often good goods are not cheap, cheap usually no good goods, have you heard of it?

But other companies are as good as you are, this is the problem, the same thing

I earn your profits

Is to serve you for the rest of your life.

My competitors don’t even pay for this service fee. He sells it to you at a reduced price. In the end, he has no money to serve you.

You think he will treat you after he bought it, I am not sure, but I am sure

I would rather teach you this friend, I don't want to sell it to you because I don't have the money to serve you.

You will marry me forever, do you say yes?

So Mr. Customer, I am very curious, in order to guarantee your long-term interests, which of the three things you are willing to give up?

Is it the best quality? Is it the best service?

Oh, that's the lowest price. In the long run, it's cheaper to buy good things. Are you saying that?

Great, if you want to think about it, you are interested in it? So you will make your final decision very seriously?

Yes, I will make a serious decision. Is such an important matter to be discussed with others?

If you say this, you won’t want to let me go. Then I will not worry. If you are interested, you will make your final decision very seriously.

This matter is not important, why don't we think about it together, you are interested, I am an expert in this area.

I will answer you as soon as you think of something, so that is fair.

So what is the first thing you want to consider most now?