在各种财经杂志或商业榜上,大多时候以男性为主,那么,作为一名女性CEO,又是怎样一种经历和格局?本期的女性领导力故事,我们采访到了金融壹账通(OneConnect Financial Technology)的东南亚首席执行官陈敏如女士,她同时也是新加坡区块链协会的联合主席,并在2019新加坡金融科技大奖中,被评选为“五大杰出金融业女性”和“Top50 亚太金融科技领导者”。她与我们分享了她在职场中遇到过的未知考验,以及获得的启发。

In this story, we speak to Tan Bin Ru, Chief Executive Officer (SEA) of OneConnect Financial Technology, Co-Chairwoman of the Blockchain Association of Singapore, as well as the ‘Top 5 Women in FinTech’ and ‘Top 50 Asia FinTech Leaders’ at the recent Singapore FinTech Awards 2019. Here, she shares the greatest career risk she’s undertaken, what she learnt from an unexpected interview question, as well as the only thing that takes her mind away from work.  

(视频为英文,总长约15分钟)

01

职场上,你做过的最大牺牲是什么?

 What personal sacrifices have you made throughout your career?  

Bin Ru:职场上并不是只要努力就会成功的,而是要赚足够的钱养家糊口,赡养老人并养育子女。所以与其说牺牲,我觉得是要为了父母家人,以及我自己去花费和牺牲时间。

When I began my career, it wasn’t about striving towards success necessarily. It was about having enough to feed the family, support my parents and bring up the kids. So in terms of sacrifices, I would say time for myself, my children and my parents.  

02

能分享一位给你带来启发的女性吗?

Could you name a woman who’s inspired you the most?  

Bin Ru: 我很幸运在工作中有一位女性导师。我曾在惠普工作的10年里,有一半的时间是和女性管理者一起工作。其中有一位就教会了我如何做人员管理,如何管好300-400人的团队,以及对他人要有同理心。我在工作上还是比较有进取心的,以及我倾向于获得最大回报。但这位导师告诉我如何放慢脚步,发挥作用。

I am very fortunate to have had female mentors. When I was working at Hewlett-Packard for 10 years, half of that time was spent working under women leaders. One of them really taught me about people management, how to manage a team of three to four hundred, as well as empathy for others. I guess you can say that I can be somewhat aggressive at work, and I tend to switch it on to achieve maximum business outcome. This particular mentor taught me how to slow down and still make an impact.  

03

有什么是身为女性管理者比较深刻的领悟?

What’s a leadership lesson that you’ve learnt that’s unique to being a female leader? 

Bin Ru: 我几乎总是会后悔不说话。我想很多女性都会缺乏自信,特别是当她们不是这一领域专家的时候。最终可能会选择不提问,或者不分享。如今我作为一个管理者,我学着更加真诚,并做出贡献,就算问的问题很基础,但这会对之后的理解带来助益。

I almost always regret not speaking up. I think that a lot of women might feel a lack of confidence, especially if they’re not an expert in the field. You end up not asking basic questions or sharing your views. Now that I am a leader, I learnt to be genuine and to contribute. Even if you ask basic questions, your understanding is a whole lot better afterwards. 

04

你在职场上得到过的最有用的建议是?

What’s the best work-related advice you’ve ever received?  

Bin Ru: 我很幸运,遇到过很多非常出色的导师。其中一位,当他决定离开惠普去微软工作,我也决定和他一起走。一开始他打算给我一个全新的职位,但面试中,他重新思考了这一决定。我不服气,给了他很多理由为什么要雇佣我,我重申了自己的经历,以及我在惠普的时候,是他最出色的团队成员。但是,他让我重新思考,并重新告诉他“我为什么值得值得被聘用”的理由。我花了好几天去想,然后我才回答他,目前公司处于的阶段需要我的经验去帮助公司发展。后来他告诉我,虽然我后来给到的理由其实大同小异,但这次我考虑的不再是我个人,而是从公司和组织的角度出发思考问题。这件事对我的启发很大,绝大多数时候,我们自信很有能力,并会因此而过分关注于自己的能力和自己应得的东西,但这种思考差异往往正是阻碍你晋升的东西。

I am very lucky to have met many good mentors. One of them, when he moved from Hewlett-Packard to Microsoft, I decided to move as well. Initially, he wanted to give me a new role but, during the interview, he had second thoughts about the decision. I grew defensive and gave him all the reasons why I should be hired. I reiterated my experiences and the fact that I was his top performer at Hewlett-Packard. Instead, he told me to go back and think of a different set of reasons why the organisation should hire me. It took me a few days and, when I went back, I told him that the organisation was at this particular stage, and that my expertise was complementary. He then told me that, even though the reasons were largely the same, this time it wasn’t all just about me, but about the organisation as a whole. This really stuck with me because, a lot of times, we are very competent individuals, and we have a tendency to only look at our own strengths and what we deserve. A lot of times, that’s what’s getting in the way of you moving up. 

05

如何保持对工作的动力?

What energises you about work?   

Bin Ru: 失败是每时每刻都会发生的事情,所以我们更应该关注点滴的成功。我想这是我获得动力的方法。我记得我第一次做大项目的时候,它并没有得到预期效果,当时我很沮丧,因为付出越多,越难以接受失败。后来让我从失败中翻篇的,是别人对我作为管理者的期许。

The idea that failure is going to happen all the time, and that we should focus on even the slightest things. I think that’s how you can get a bit more momentum. I remember, when I did my first major deal, things didn’t exactly go as planned afterwards. I was down because, the more effort you put in, the harder you fall, right? What helped me move on was the expectations others had of me as a leader.  

06

职业生涯中承担过的最大风险是?

What’s the greatest risk you’ve taken as a professional?  

Bin Ru: 转换赛道,接受一份我从来没接触过的工作。在我职业生涯早期,从来没接触过销售。我是学数学的,最开始做的是合规和运营方面的工作。一开始,我需要管理300-400人的运营团队,之后我决定转投销售方向。这对我而言很有挑战性。很多人都劝我不要转行,因为当时我的职位已经比较高了,而转行意味着我需要降低职位,从小团队开始从头再来。所有人都觉得这是一种“降级”。不过这一选择是为了学习我想了解的东西,我一旦做了决定就不会后悔。

Switching careers to something that I’d totally never done before. In my early days, I’d never done sales before. I was a mathematics student, and I started in compliance and operations. At one point, I was looking after three or four hundred staff in operations, and I decided to switch to sales instead. It was very difficult. Everybody told me that it was not wise because I was way too senior to move, and it was to a smaller team on a lower corporate level. The whole world was basically telling me that it was a downgrade. But I did it for the skills that I wanted to learn, and I have never looked back.  

07

如何处理自我怀疑?

How do you manage self doubt?  

Bin Ru: 当我产生自我怀疑的时候,我会寻求第三方的帮助。我的先生就是一个很好的聆听者,他会帮我分析问题。他告诉我遵从内心不是坏事,实际上,大多数时候,我的胆量和直觉是正确的。

During moments of doubt, I tend to ask a third party, and my husband is a good person to analyse the situation, and he’s been very supportive. He taught me that going with your heart is not always a bad thing. In fact, your guts and intuition is right most of the time.

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